Management API Disruptions Impacting End Customer Portal Access & Configuration Processing

Our management and internal API services are now fully operational. All functionalities, including subscription provisioning, configuration features, and access through the End Customer Portals, have been restored. We apologize for any inconvenience this may have caused and will continue monitoring the services.

If you have any questions or need further details, please contact our Tech Consulting team.

Thank you for your patience.

We are aware that some management and internal API services are experiencing intermittent issues.

Our teams have noticed an increased number of errors that may affect key functions, such as subscription provisioning and related configuration features.

Current Status:

• Certain management API calls are not working as expected, causing disruptions across several services.
• This may impact how some features within the End Customer Portals are accessed or function. Reporting is working as expected, but configuration changes may not be processed.

Our engineering team is actively investigating the issue to identify the root cause. We will continue working on a solution and keep you updated as soon as we have more information.

If you have any questions or need additional details, please feel free to reach out to our Tech Consulting team.