Management API partial outage

Major incident EU-01 API
2025-10-29 14:20 CET · 1 hour, 33 minutes

Updates

Resolved

Between approximately 13:20–14:40 UTC, customers saw errors when using the Management API, and some Portal pages that rely on it did not load correctly.

Impact: Management API requests.
Unaffected: Our core DNS resolution and security enforcement.

What happened: An internal service issue caused requests to fail. We fixed the issue, and everything is now working as expected.

Current status: Service is fully restored and stable. No action is required on your side. We’re monitoring closely.

We’re also adding extra checks to prevent a recurrence.

Sorry for the disruption, and thank you for your patience.

October 29, 2025 · 15:47 CET
Issue

We’re investigating errors affecting Management API (Retail API). Updates to follow.

October 29, 2025 · 15:19 CET

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