Admin Portal & Admin Login Degradation
Major incident
Main region
Admin Portal
EU-01
Admin Portal
APAC-01
Admin Portal
AM-01
Admin Portal
2025-11-03 13:45 CET
· 1 hour, 42 minutes
Updates
Resolved
November 3, 2025 · 15:28 CET
Service in EU-01, including Admin Portal login, has been restored.
An infrastructure scaling event in our cluster triggered node replacements and restarts. A core API did not schedule on the new nodes, which led to Admin Portal login errors. We’ve adjusted autoscaling and scheduling safeguards.
We’re monitoring closely.
Sorry for the disruption.
Issue
November 3, 2025 · 14:56 CET
Summary
We’re investigating increased errors and timeouts in EU-01 affecting access to the Admin Portal. Users may be unable to sign in or load the portal.
Current Action
Our engineers are investigating and working to restore service.
← Back
Services status page