Alerting system outage

Between November 3, 00:00 UTC and November 19, 13:15 UTC, our alerting system experienced a partial to complete outage. As a result, some alerts configured in Admin Portal → Alerts were not delivered during this period.

We have identified the root cause as a network misconfiguration within the service. Our team has resolved the issue and is implementing additional safeguards to prevent similar incidents in the future.

We sincerely apologize for the disruption and appreciate your patience and understanding.